General FAQsShort Stay FAQsDay Break FAQs
Is it like visiting an Amusement Park?
SantaTrips is the UK's top agent for trips to Lapland and offers a myriad of different resorts and itineraries. However, be assured, that they have been handpicked to ensure a range of experiences to meet your needs. In fact, on the only itinerary that does take you to an amusement park, the park is hired exclusively for the clients on that itinerary. SPEAK TO A SANTATRIPS AGENT - THEY ARE ALWAYS HAPPY TO HELP!!!
Do they speak English?
In the main, the answer is yes!! Some safari company employees may struggle slightly.
Which currency do they use?
Almost all of our trips are based in Finland and, therefore, the Euro is the currency. A few of our trips are on the border with Sweden (where they use the Swedish Krona), however, they normall still accept Euros as well.
What is the flying time?
The average flying time is somewhere between 3 hours 20 minutes and 3 hours 50 minutes depending on departures and destination airport.
Will it be cold?
Naturally you are visiting an environment where temperatures regularly fall to -15°C and have been known to reach as low as -45°C. Please do not be overly worried as EVERY TRIP ON SANTATRIPS INCLUDES THERMAL OVERALLS AND BOOTS. You will normally have to supply your own hats, gloves and scarves. After this, subject to severity of weather, you may need another layer or two of clothing at most. The reps will guide you when the weather is at its severest.
What are the passport requirements?
Full British passport holders are valid for entry. Citizens of Nordic countries (Denmark, Iceland, Sweden and Norway ) do not need a passport for entering Finland. EU-nationals, and citizens of Liechtenstein, Monaco, San Marino, Switzerland and Schengen Agreement countries (Austria, Belgium,Denmark,France, Germany, Greece, Iceland, Italy, Luxembourg, Netherland, Norway, Portugal, Spain and Sweden ) can enter Finland with a valid passport or a valid identity card. All other nationalities require a valid passport. Visit the Finnish Embassy web-site for further details.
What is the food like?
The choice ranges from traditional Lappish food, such as salmon, Arctic Char and reindeer meat, to conventional international cuisine including chicken dishes and pizzas. Most of our overnight stays will contain a wide range buffet service.
How safe is it?
Perfectly, provided you follow the instructions of the arctic guides. You will appreciate that you are visiting an area where arctic conditions prevail. Provided you are sensible and accept guidance when given no problems will arise. We do stress that parents and guardians are responsible for the supervision of their own children and those within their own party for the duration of the tour.
Will it be dark during our stay?
An average Lapland day will provide 4 - 5 hours of what is termed 'greylight' (generally between 10:00am and 2:30pm Finnish time, although this will vary up to one hour based on location). When the sky is clear this can be clear blue skies with the most amazing colours.
Tickets will be forwarded to you somewhere between 2-4 weeks of departure. In the few occassions where tickets are later than this we will monitor and advise. In the very rare occassion where tickets are overly late or go missing in the post we will arrange a ticket on departure.
Almost every daybreak will depart between 07:00 & 08:00 hours and return land between 21:15 & 22:15 hours.
Transfer Times to Resort?
Normally between 20 and 35 minutes. However, often you will stop to receive your thermals on the way.
Will it be busy?
The busiest resort we feature is, by far, Rovaniemi which is a city. However, please note that just 3 miles outside the main city is the small ski resort of Ounasvaara which is quite remote. After this, the next largest resort is Levi and then Saariselka, but please note that these are medium size Lappish ski resorts which are relatively remote and quiet in comparison to Rovaniemi. Other resorts are even more remote and quiet.
How Does Santa Fit Down A Chimney?
He was given the magical power to become small enough to fit down any chimney, along with anything he is carrying. He becomes like smoke and can go through the smallest cracks or openings.
He also can go through some Keyholes when there is no chimney.