Xmas Fairy

Frequently Asked Questions


Dress Code

We have seen (with our very own eyes) customers arrive in Lapland wearing shorts  and with flip-flops on their feet.

Fortunately it was only -5°C and they seemed to survive OK but they could have been in trouble if the weather had not been so warm.

Please dress like you are going to a cold place and not Majorca!

What you would wear in the snow in the UK is a good starting point for what is sensible.

 

 

Is it like visiting an Amusement Park?

SantaTrips is the UK's top agent for trips to Lapland and offers a myriad of different resorts and itineraries. However, be assured, that they have been hand-picked to ensure a range of experiences to meet your needs. In fact, on the only itinerary that does take you to an amusement park, the park is hired exclusively for the clients on that itinerary. SPEAK TO A SANTATRIPS AGENT - THEY ARE ALWAYS HAPPY TO HELP!!!

Do they speak English?

In the main, the answer is yes!! Some safari company employees may struggle slightly.

Which currency do they use?

Almost all of our trips are based in Finland and, therefore, the Euro is the currency. A few of our trips are on the border with Sweden (where they use the Swedish Krona), however, they normally still accept Euros as well.

What is the flying time?

The average flying time is somewhere between 3 hours 20 minutes and 3 hours 50 minutes depending on departures and destination airport.

Will it be cold and what should we wear?

Naturally you are visiting an environment where temperatures regularly fall to -15°C and have been known to reach as low as -45°C. Please do not be overly worried as EVERY TRIP ON SANTATRIPS INCLUDES THERMAL OVERALLS AND BOOTS. You will normally have to supply your own hats, gloves and scarves. After this, subject to severity of weather, you may need another layer or two of clothing at most.
Young children and infants are often the ones to suffer most around the feet, hands and facial areas - please take all necessary precautions in protecting them.
The cold will dry out your skin, so it is advisable to take an oil based moisturiser and lip balm to avoid chapping. Please note water based moisturisers will freeze in the cold. The reps will guide you when the weather is at its severest.

What are the Passport Requirements?

For British citizens a full 10 year passport is required for entry into Finland (3/5 year passport for children, when not included in accompanying parent's passport). Other passport holders should seek advice from the nearest Finnish Embassy. Passports currently require to be valid on the day of return only, however, if you have less than 6 months left on your passport we recommend you check the current legislation. Visit the Finnish Embassy web-site for further details.

What is the food like?

The choice ranges from traditional Lappish food, such as salmon, Arctic Char and reindeer meat, to conventional international cuisine including chicken dishes and pizzas. Most of our overnight stays will contain a wide range buffet service.

How safe is it?

Perfectly, provided you follow the instructions of the Arctic guides. You will appreciate that you are visiting an area where Arctic conditions prevail. Provided you are sensible and accept guidance when given no problems will arise. We do stress that parents and guardians are responsible for the supervision of their own children and those within their own party for the duration of the tour.

Reindeer abound in Lapland and you can see them all over the countryside. These gentle animals are the native deer of Lapland and therefore please respect them during your visit to their land on the Arctic Circle.

What do I need to drive a snowmobile/skidoo?

In order to drive a snowmobile, adults must bring their UK driving license. In resort you may also be asked to sign an indemnity waiver by the safari company.

Will it be dark during our stay?

An average Lapland day will provide 4 - 5 hours of what is termed 'grey-light' (generally between 10:00am and 2:30pm Finnish time, although this will vary up to one hour based on location). When the sky is clear this can be clear blue skies with the most amazing colours.

Will I see the Northern Lights?

The Northern Lights are naturally occurring phenomena and unfortunately there are no guarantees that they will be visible on any given day/night.

Will my camera work?

Don't forget to bring your camera to capture all those special moments, but remember that the intense cold will drain batteries much faster so bring lots of spares. Also due to low light, increase the ISO setting if you can (remember the higher ISO settings can add digital noise to your images). Serious photographers should take a tripod if possible. If using a film camera, it is better to bring the fastest speed film that you can.

What Documentation will I receive?

Most of the essential details about your day break or short stay will be provided in your Tour Confirmation / Invoice sent to you when we have received and processed your booking.
Please check this document carefully and advise us in writing immediately if it contains any errors. Final details, including travel timings, will be despatched to arrive with you approximately seven days prior to departure.

Ticket Distribution?

Tickets will be forwarded to you somewhere between 2-4 weeks of departure. In the few occasions where tickets are later than this we will monitor and advise. In the very rare occasion where tickets are overly late or go missing in the post we will arrange a ticket on departure.

Health Requirements?

There are no vaccination requirements imposed by the authorities, but nevertheless when travelling overseas it is prudent to advise your doctor of your destination and secure the latest professional advice as any precautions that may be necessary.

Winter Sports Insurance?

If you are going to take part in dangerous sports or pastimes where there is risk of injury, check your policy covers you. We recommend that all passengers adequately insure themselves with a policy that includes cover for winter sports.

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What about Disabled and severely ill children?

Please note that in respect of disabled parties special assistance, specially adapted vehicles, sleighs, disabled harnesses etc. are not provided within the normal tour cost. Within the normal tour cost local staff will be pleased to help and assist but they are not trained either in the technical style of paraplegic lifting or specific disabled assistance. (If additional services are required these should be requested and quotation obtained).

See also the ABTA checklist, Checklist for Disabled and Less Mobile Passengers, on www.abta.com

If I need a visa?

For visa requirements
Address:
Embassy of the Republic of Finland,
38 Chesham Place,
London, SW1X 8HX.
Tel: 020 7235 9531
Website: www.finemb.org.uk

Flights?

In most cases your daybreak/holiday starts and finishes with a chartered flight on a fast comfortable B737, A320, B757 or A300 aircraft. However, flight plans may change before departure and we reserve the right to substitute alternative carriers and / or aircraft types where necessary. Where this situation arises it is not possible to transfer to another daybreak/holiday or cancel without incurring normal cancellation charges. All of our flights are non smoking.

What if we take ill?

Finland has reciprocal health care agreements with the UK. This entitles you to emergency medical treatment and to prove eligibility for this treatment you only require a British passport. Non-British nationals should obtain an E111, European Health Card. Treatment is available either free of charge or for a standard fee, depending on the municipality.

UK Government - Know Before You Go

The UK Government web site at https://www.gov.uk/knowbeforeyougo has more travel advice.

Daybreaks Flight Times?

Almost every daybreak will depart between 07:00 & 08:00 hours and return land between 21:15 & 22:15 hours.

Transfer Times to Resort?

Normally between 20 and 35 minutes. However, often you will stop to receive your thermals on the way.

Short Stays Will it be busy?

The busiest resort we feature is, by far, Rovaniemi which is a city. However, please note that just 3 miles outside the main city is the small ski resort of Ounasvaara which is quite remote. After this, the next largest resort is Levi and then Saariselka, but please note that these are medium size Lappish ski resorts which are relatively remote and quiet in comparison to Rovaniemi. Other resorts are even more remote and quiet.

 

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